Explore MoreLast Updated: May 2026
Thank you for shopping with Quebac.
We strive to provide premium-quality posters and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing an order.
1. Return Eligibility
We accept returns only under the following conditions:
- Product received is damaged
- Wrong product delivered
- Product has major printing defects
- Item received in poor condition
To be eligible for a return:
- The request must be raised within 48 hours of delivery
- The product must remain unused and in original packaging
- Clear photos/videos of the issue must be provided
2. Non-Returnable Items
Returns or exchanges are not applicable for:
- Change of mind
- Wrong size selected by customer
- Minor color variation due to screen settings
- Customized or personalized products
- Products damaged after use
3. Refund Process
Once your return request is approved:
- Refunds will be processed within 5–7 business days
- Amount will be refunded to the original payment method
- In COD orders, refund may be processed via bank transfer or UPI
4. Replacement Policy
In eligible cases, we may provide:
- Product replacement
- Partial refund
- Full refund
depending on the issue and product condition.
5. Cancellation Policy
Orders can only be cancelled before they are shipped.
Once shipped, cancellation requests will not be accepted.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us immediately with:
- Order ID
- Product photos
- Unboxing video (if available)
This helps us resolve the issue faster.
7. Shipping Charges
- Return shipping charges may be borne by the customer unless the mistake is from our side
- Original shipping charges are non-refundable
8. Contact Us
For return or refund-related support, contact us:
Business Name: Quebac
Customer Support: +91 9258400926
Address: 32, Krishna Puram, Dev Nagar, Khandari, Agra – 282007
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM